Helping businesses
write the right words

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Hi! I’m Mavis.

For the past 9 years, I’ve worked with

B2C and B2B brands to achieve their goals through content.

I’m currently a senior UX writer at Booking.com, working on partner-facing fintech platforms.

Specialities

UX

Content Strategy

Localisation

Copywriting and feature writing

Industries

Fintech

E-commerce

Sales, marketing, and PR

Interior and industrial design

Businesses

Booking.com

Alipay (Ant Group)

AliExpress (Alibaba Group)

Singapore Press Holdings

Recent works

  • Alipay+ official website

    Alipay+ is a global mobile payment solution by Ant Group, the tech giant behind China’s largest digital payment platform, Alipay.

    I was tasked with the copywriting and coordination of the website’s content.

  • AliExpress Summer Sale

    AliExpress is a global shopping platform by Alibaba Group, which owns one of China’s most popular shopping sites, Taobao.

    The Summer Sale illustrates how I managed the creative direction, localisation, analysis for this project.

  • Content strategy training

    Face-to-face training is crucial for the in-house AliExpress content team to bring the outsourced localisation agency up to speed.

    I’ve given talks on becoming a content superstar and shared key projects.

Work
Experience

Senior UX Writer

Booking.com, Amsterdam (The Netherlands)

Mar 2022 - Present

Senior Content Strategist

Alipay (Ant Group), Shanghai (China)

Aug 2020 - Feb 2022

Senior Content Strategist

AliExpress (Alibaba), Hangzhou (China)

Aug 2018 - Aug 2020

Content Strategist

Selling Simplified, Singapore

Apr 2017 - Aug 2018

Public Relations Consultant

Huntington Communications, Singapore

Oct 2015 - Mar 2017

Writer

Singapore Press Holdings (Home & Decor magazine), Singapore

Jun 2012 - May 2015